Rights
All patients and family receiving care at Child Mental Haven have a right to:
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Be informed verbally and in writing of your rights and responsibilities in good time
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Be given information concerning diagnosis, planned treatment, and expected outcomes
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Be asked to give written specific informed consent for identified treatment and procedures
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Receive care that meets the highest standards without discrimination
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Be treated with courtesy, respect, and the respect of your cultural and religious values
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Confidentiality of all communications and records related to your care
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Have the parent(s) stay with the patient during the care process as much as is practical
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A secure and friendly environment
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Receive a copy of a reasonably clear and understandable bill
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Give feedback regarding care and to know how to give the said feedback
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Refuse or withdraw treatment to the extent permissible by laws and regulations and in consonance with prevailing cultural and religious practices.
Responsibilities
As a patient receiving treatment/ medical care at Child Mental Haven you are expected to:
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Provide accurate and complete information relevant to the patient’s care
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Give written specific informed consent for identified treatment and procedures
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Respectfully interact with other patients and hospital staff
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Actively participate in the patient’s care and take actions that promote safety
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Keep scheduled appointments for procedures, reviews and treatment
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Follow health care facility rules and regulations
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Ensure that the financial obligations of the patient’s health care are fulfilled
